AI Routing Layer for Plaud
Your Plaud recordings, routed to the rest of your business.
Plaud captures everything. Plaudtrol turns those recordings into actions across Contactrol, Jobtrol, Smstrol, Voicetrol, Emailtrol — the products where you actually work. Sales calls update health scores. Job-site walks attach to job timelines. Action items become tasks. Family conversations stay private.
The three wedges
- Reactive — route what you already have. Backfill every recording in your Plaud account. AI classifies each one (sales / internal / customer / personal / family / medical / legal) and routes the business ones to the right *trol — with action items pre-extracted.
- Proactive — auto-route on new recording.
Plaud's
audio_transcribe.completedwebhook lands in Plaudtrol within seconds. We classify, match the customer, attach a transcript to the right job/contact/thread, and queue action items — before you've even left the driveway. - Predictive — cross-recording intelligence. "What did the customer say about the budget last month?" Plaudtrol indexes every transcript per contact and per job so the answer is a click away. Plaud's own app can't do this. The point of a bridge is what's on the other side.
Why Plaudtrol exists
| Plaud alone | Plaud + Plaudtrol | |
|---|---|---|
| Where recordings live | Stuck inside the Plaud app | Auto-routed to Jobtrol / Contactrol / threads |
| Action items | Buried in the summary, you re-type them | AI-extracted, become Tasks in Contactrol/Jobtrol |
| Customer match | Manual export + paste | Sonnet fuzzy-matches mentioned name/address/quote# to existing contacts and jobs |
| Routing logic | None — every recording looks the same | Haiku classifies → sales / internal / customer / personal / family / medical / legal |
| Privacy | Business + medical + family in one bucket | PHI gate auto-silos personal/medical/legal in Daytrol — no AI training, no downstream routing |
| Cross-recording memory | Search inside one recording at a time | Per-contact + per-job rolling transcript memory across every recording |
Beta opens once Phase 1 (Plaud Developer Platform integration) ships. We'll reach out in waitlist order.